In addition to being careful of unexpected charges to watch out for when shipping an LTL load, it is important to keep your BOLs clean and precise so that you are not confusing carriers or being charged incorrectly.
When shipping LTL freight, make sure your BOLs are clean and precise prior to sending them to your shippers. Extra language in the special instructions section of BOLs only causes billing issues. Take a look at the below examples where the BOLs are very busy and not easily readable:
Let’s stop putting so much traffic in the special instructions!
PU# is fine, but not 3 timesPU instructions FCFS is not needed and does not protect you or the customer from charges If the carrier is delayed due to the shipper you will be charged regardlessIf they can’t get in timely or for another reason they will skip the pick-up“No APT needed for LTL shipments” – This is unnecessary information because if the consignee states appointment is needed it will be assessed The carrier already assumes appointment is not needed.This includes daily routines between consignee and carrier If a consignee isn’t always open during regular business hours, some LTL carriers will have that particular address flagged for