Ever feel like you aren’t heard, or can’t effectively listen to others? On this episode, Sheli, Christi, and The Producer navigate different ways to communicate effectively, ranging from talking about your emotions to listening skills, and everything in between.
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At BCB, we believe open communication between departments is crucial for the success of the entire company. In order to take good care of our fleet agents and drivers, we teach our brokerage department to target the lanes we’re best at. This strategy allows for our dispatch and trucking teams to work cohesively together instead of treating each other as competition.